Privacy Policy

How we handle your info and why it matters to us

Last Updated: January 2024

Introduction

Look, we get it - privacy policies can be a slog to read through. But here's the thing: we actually care about your data and want you to know what's happening with it.

At Blazorn Valquint Architecture, we've been designing spaces around Toronto for years, and we treat your personal information with the same respect we'd give to a client's blueprints. This policy lays out what we collect, why we need it, and what we do with it. No fancy legal runaround, just straight talk.

By using our website or getting in touch with us, you're agreeing to this policy. If something doesn't sit right with you, we'd love to chat about it.

Information We Collect

Info You Give Us Directly

When you reach out through our contact forms, email us at info@blazornvalquint.info, or give us a call at (416) 555-0187, we'll collect things like:

  • Your name and how to reach you back (email, phone number)
  • Company name if you're representing one
  • Details about your project - what you're dreaming up, budget ballpark, timeline
  • Any files or documents you send our way
  • Feedback, questions, or general correspondence

Stuff We Pick Up Automatically

Like most websites these days, ours collects some technical data when you visit:

  • IP address and general location (city-level, nothing creepy)
  • Browser type and device you're using
  • Which pages you check out and how long you hang around
  • Where you came from (referral source)
  • Date and time stamps of your visit
For Project Clients

If we're working together on a project, we'll obviously need more detailed info - property details, legal documents, technical specs, that sort of thing. We'll always let you know what we need and why.

How We Use Your Information

We're not in the business of hoarding data for kicks. Here's what we actually do with it:

Client Communication

Responding to your inquiries, setting up consultations, and keeping project conversations flowing smoothly.

Service Delivery

Actually doing the work you hired us for - designs, plans, consultations, and all our architectural services.

Website Improvements

Analyzing how people use our site so we can make it better and easier to navigate.

Legal Compliance

Meeting our obligations under Canadian law and architectural industry standards.

We might occasionally send updates about our work or industry insights, but only if you've said it's cool. You can opt out anytime - no hard feelings.

When We Share Your Data

We're not selling your info to spammers or random third parties. That's a promise. Here's when we might share it:

Service Partners

Sometimes we work with other professionals - engineers, contractors, consultants - to bring projects to life. They might need access to relevant project info, but they're bound by confidentiality agreements.

Tech Providers

We use secure hosting services, email platforms, and project management tools. These companies process data on our behalf but can't use it for their own purposes.

Legal Requirements

If we're legally required to disclose information - like in response to a court order or regulatory request - we'll do so. We'll let you know when possible unless we're prohibited from doing that.

Business Transitions

If our firm gets acquired or merges with another practice, your info would transfer as part of that deal. Any new owners would still be bound by this privacy policy.

Cookies & Tracking Technologies

Yeah, we use cookies - and not the chocolate chip kind. Here's the deal:

Cookie Type What It Does Duration
Essential Makes the website actually work properly - navigation, forms, that kind of thing Session
Analytics Helps us understand visitor patterns and improve user experience Up to 2 years
Preferences Remembers your choices so you don't have to keep re-entering stuff Up to 1 year

Most browsers let you control cookies through their settings. Just heads up - blocking some cookies might make parts of our site wonky or not work at all.

Your Rights & Choices

Under Canadian privacy law (PIPEDA and provincial regulations), you've got rights when it comes to your personal info. Here's what you can do:

1
Access Your Data

Request a copy of what personal info we've got about you. We'll get it to you within 30 days.

2
Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it pronto.

3
Delete Your Info

Want us to erase your data? We'll do it unless we're legally required to keep it.

4
Withdraw Consent

Changed your mind about something you agreed to? You can pull back consent anytime.

How to Exercise Your Rights: Shoot us an email at info@blazornvalquint.info or call (416) 555-0187. We'll need to verify your identity first - just standard procedure to keep things secure.

How We Protect Your Data

We take security seriously - it's as important to us as getting structural calculations right. Here's what we do:

  • Encryption: All data transmitted to and from our website is encrypted using industry-standard SSL/TLS protocols.
  • Secure Storage: Your information lives on secured servers with restricted access. Only team members who need it can see it.
  • Regular Backups: We backup data regularly and store those backups securely, just in case.
  • Access Controls: We use strong passwords, two-factor authentication, and limit who can access what.
  • Staff Training: Everyone on our team knows how to handle sensitive info responsibly.

That said, no system's 100% bulletproof. We do our absolute best, but can't guarantee complete security. If there's ever a breach that affects you, we'll let you know right away and tell you what steps to take.

How Long We Keep Your Info

We don't keep stuff forever. Here's our general approach:

  • Inquiry Data: If you reach out but don't become a client, we'll keep your info for about 2 years, then delete it.
  • Project Files: Client project data gets retained for 7 years after completion - that's standard practice in architecture for liability and reference purposes.
  • Financial Records: Tax law requires us to keep financial documents for 7 years.
  • Marketing Contacts: If you've subscribed to updates, we'll keep your contact info until you unsubscribe.

Once the retention period's up, we securely delete or anonymize the data so it can't be traced back to you.

Links to Other Sites

Our website might link to other sites - suppliers, industry organizations, reference materials, whatever. Once you click through to those sites, this privacy policy doesn't apply anymore. We can't control what they do with your data, so it's worth checking out their own privacy policies.

Children's Privacy

Our services aren't aimed at kids under 16, and we don't knowingly collect their personal information. If you're a parent and think your kid's given us their info, get in touch and we'll delete it immediately.

Changes to This Policy

We might update this policy from time to time - new regulations, changes in how we operate, that sort of thing. When we do, we'll update the date at the top and post the new version here. If there are major changes, we'll send an email to clients or post a notice on our homepage.

It's worth checking back occasionally to stay in the loop.

Questions or Concerns?

If anything in this policy's unclear, or you've got questions about how we handle your data, we're here to help. Seriously - we'd rather you ask than worry about it.

Get in Touch

Call Us

(416) 555-0187

Visit Our Office

520 King Street West, Suite 402
Toronto, ON M5V 1L7
Canada

Privacy Commissioner of Canada: If you're not satisfied with how we've handled a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

Thanks for taking the time to read through this.

We know it's not the most exciting read, but your privacy matters to us as much as creating great architecture does.